Victorian Auditor-General's Office

ICT Disaster Recovery Planning

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As computer systems become increasingly critical to the operations of government agencies, effective planning and processes to manage disruptions are vital for ensuring Victorians can continue to access public services. In this audit, we look at whether the ICT systems in Victorian Government departments and Victoria Police can be effectively recovered in the event of a disaster.

Internal Audit Performance

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In this audit, we examined the internal audit functions of all seven Victorian Government portfolio departments and assessed how well they use their internal audit resources. We evaluated the role and positioning of the internal audit function within departments, its independence and objectivity, the alignment of internal audit plans with departmental goals and risks, quality assurance and resourcing, performance against stakeholder expectations, and the communication of internal audit outcomes and insights.

Compliance with the Asset Management Accountability Framework

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Victoria's roads, railways, schools, prisons and hospitals are part of the $265 billion of non-financial assets that government departments and agencies manage. Managing these assets well is important because they support the delivery of services that affect all Victorians. Despite this, many of our audits show that asset management is often neglected or poorly done, with more focus on building or buying new assets than on managing them strategically to get the best value from them.

Sexual Harassment in the Victorian Public Service

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Sexual harassment is harmful, unlawful and, in some instances, a criminal offence. Its impact on individuals and organisations can be significant.

We examined whether the Victorian public service provides workplaces that are free from sexual harassment. We looked at whether all eight departments effectively prevent, report and respond to sexual harassment.

The Victorian Government ICT Dashboard

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In March 2016 the Department of Premier and Cabinet launched the Victorian Government ICT Dashboard for public sector ICT projects valued at more than $1 million. In this audit we examined whether transparency in government ICT investments has improved since the development of the ICT Dashboard.

State Purchase Contracts

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This audit will determine whether state government agencies are realising benefits in procurement through use of state purchase contracts.

Appendix B. Performance management framework for myki

Public Transport Victoria (PTV) has developed a performance framework for the new contract comprising 34 key performance indicators (KPI) with an additional four optional KPIs. The KPIs are divided into five 'layers', according to their purpose in the performance regime. This is outlined in Figure B1.

Figure B1

Performance management framework under the new ticketing contract

Performance requirement layer

Purpose

Number of KPIs

Incentive payment or abatement

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