Victorian Auditor-General's Office

2 Performance of the MMBF

At a glance

Background

The Melbourne Metropolitan Bus Franchise (MMBF) is intended to improve services, reduce costs and progress reform of the bus industry. This Part of the report examines the MMBF's progress in achieving these outcomes.

Conclusion

Public Transport Victoria (PTV) cannot yet reliably demonstrate that MMBF is achieving full value for money for the state due to shortcomings with performance data. Unless PTV promptly addresses these deficiencies, MMBF's full benefits are unlikely to be achieved.

1 Background

1.1 Introduction

1.1.1 The role of buses in Melbourne

Buses are an important part of Melbourne's public transport system providing local and cross-town travel and connections to rail and tram networks. They also provide an alternative to travelling by car. Buses are often the only readily accessible form of public transport available for people living in Melbourne's middle and outer suburbs.

Appendix A. Audit Act 1994 section 16—submissions and comments

Introduction

In accordance with section 16(3) of the Audit Act 1994, a copy of this report, or part of this report, was provided to the relevant agencies with a request for their submissions or comments.

The submissions and comments provided are not subject to audit nor the evidentiary standards required to reach an audit conclusion. Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.

Responses were received as follows:

2 ICT expenditure

At a glance

Background

This part examines the information and communications technology (ICT) expenditure data provided by all 417 agencies included in the audit.

Conclusion

Victorian agencies and entities are currently not in a position to assure Parliament and the Victorian community that ICT investments have resulted in public value.

The current financial and management processes do not enable comprehensive reporting on actual ICT expenditure across the public sector.

Appendix A. Audit Act 1994 section 16—submissions and comments

Introduction

In accordance with section 16(3) of the Audit Act 1994, a copy of this report, or part of this report, was provided to the relevant agencies with a request for their submissions or comments.

The submissions and comments provided are not subject to audit nor the evidentiary standards required to reach an audit conclusion. Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.

Responses were received as follows:

3 ICT projects

At a glance

Background

The Victorian public sector does not have a good track record with information, communication and technology (ICT) projects. Previous VAGO performance audits and Ombudsman reports have shown significant weaknesses in the planning and implementation of ICT projects.

Subscribe to Department of Treasury and Finance