3. Improving data quality

Conclusion

DH needs to improve the VADC’s data quality so it has complete and accurate information about AOD services across the state.

DH makes limited use of VADC data to monitor AOD services and DFFH uses it to broadly monitor individual providers' performance. 

DH understands the data quality issues that affect the VADC and is working to address them. This will likely achieve some improvement in data quality.

2. Planning the VADC

Conclusion

DH’s planning for the VADC has had ongoing impacts on data quality. 

DH’s choice to use a standalone dataset specification for the VADC was in line with its strategic priorities. However, it did not adequately consult with the sector or vendors who would need to use it.  

This meant that DH did not effectively manage the risk that service providers and vendors might not have the capability to meet the VADC's requirements. 

1. Audit context

In 2022–23, DH will pay $272.5 million to service providers to deliver AOD assessment, treatment and support services in Victoria. These services include counselling, withdrawal services and rehabilitation.

In 2016, DH developed the VADC to better align its data collection requirements with providers’ services and funding arrangements. DH started using the VADC for data reporting in July 2018.