1 Background
1.1 Introduction
All of us, at some time, interact with public health services, as patients, family members or carers. In 2011, Victorian public hospitals admitted 1.55 million patients, with a further 930 000 patients seen in emergency departments, but not admitted. In 2011–12, the Victorian Government spent just under $9 billion, 21 per cent, of its total expenditure on acute public hospitals. As consumers and funders of public health services, Victorians should be able to be involved in making sure this essential service meets their needs.