Appendix B. Acronyms, abbreviations and glossary
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Appendix A. Submissions and comments
Click the link below to download a PDF copy of A. Submissions and comments.
3. Improving child protection practitioner's court experiences
Our 2018 audit found that challenging experiences with other professionals in the court environment were a significant cause of CPP distress.
We recommended that DFFH do more to understand this mental health risk and improve support for CPPs in the court environment.
This chapter looks at DFFH's progress in addressing this recommendation.
2. Better supporting child protection practitioners
Our 2018 audit found that DFFH could improve its mental health support to CPPs.
We recommended DFFH holistically monitor CPPs' mental health, deliver specialised and accessible support to CPPs, and check if its support and services work.
This chapter looks at DFFH's progress in addressing these recommendations.
2.1 Monitoring CPPs' mental health
CPPs are regularly exposed to stressors and experiences that can affect their mental health and wellbeing. These include:
1. Making child protection practitioners' workloads manageable
Our 2018 audit found that unmanageable workloads were damaging to CPPs' mental health.
We said that DFFH should:
- explain the risks of excessive workload on CPP mental health to the government and ask for enough funding
- improve its workforce modelling to better understand what resources it will need in the future.
This chapter looks at DFFH's progress in addressing these 2 recommendations.