5. DTF's performance statement

DTF’s performance statement helps users understand its role of providing financial, economic and commercial advice to the government. And its performance measures provide insights into the quality, quantity and timeliness of its performance.

However, we identified that only 67 per cent of performance measures give users the information they need to meaningfully assess DTF’s performance over time. We also could not reproduce DTF’s results for 61 per cent of its published performance measures, which means we cannot assure the accuracy of these results. 

4. Changes to performance information in 2024–25

All departments introduced new performance measures in 2024–25 that do not comply with some of the RMF’s reporting requirements. Nine departments amended their objectives or performance measures and either did not explain the changes or explained them incorrectly.

As a result, some information published in the 2024–25 Department Performance Statement does not allow users to properly understand and assess departments’ service delivery performance.

Covered in this section:

3. Assessing service delivery performance

Departments must present their performance information clearly and accurately so the Parliament and the community can properly assess their performance.

This section explains how we assess if departments are fairly presenting their performance information. Our previous fair presentation of service delivery performance reviews have found that departments are not presenting performance information in a way that allows users to meaningfully compare their service delivery performance.

Covered in this section:

1. Our key findings

What we examined

Our review followed 3 lines of inquiry: 

  1. Do changes to performance information help users assess departments' service delivery performance?
  2. Does DTF’s performance statement help users understand its service delivery responsibilities and performance?
  3. Are the processes for developing and reviewing information in the department performance statements clear?

To answer these questions, we examined all departments’ 2024–25 performance statements, with DTF as our agency in focus.