A competent workforce : professional development
Overview
The concept of staff training and development, or professional development as it is more commonly known, is an important workforce management-related issue that is undoubtedly relevant to all organisations. The efficient and effective delivery of government programs is almost exclusively dependent on a well-qualified and capable workforce. Training and development of people is a fundamental feature of such a process which should never be undervalued as a human resource management tool. This performance audit on professional development practices outlines key initiatives introduced by a small number of agencies, a series of desirable management practices and a number of areas for improvement, which will be of benefit not only to Parliament but also to Government administrators and training and development practitioners.