V/Line must comply with reporting requirements in the services agreement with PTV and under the State Owned Enterprises Act 1992. Figure C1 sets out the reporting requirements under the services agreement.
Figure C1
V/Line reporting required by services agreement
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Services agreement clause |
Description of reporting |
Frequency and due date |
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Figures B1 to B5 show the TPM results for each corridor for the period July 2013 to March 2017. See Figure 2B for the thresholds for each of these years.
Figure B1
TPM, eastern corridor, July 2013 to March 2017
We have consulted with DEDJTR, DTF, PTV and V/Line, and we considered their views when reaching our audit conclusions. As required by section 16(3) of the Audit Act 1994, we gave a draft copy of this report, or relevant extracts, to those agencies and asked for their submissions and comments.
Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.
Responses were received as follows:
DEDJTR
PTV
V/Line
RESPONSE provided by the Secretary, DEDJTR
An essential element of good public administration is a governance framework that clearly sets out roles and responsibilities, and outlines how these roles will contribute to the overall purpose and function of a service or program.
DEDJTR, PTV, VicTrack and V/Line all share responsibility for the planning and operation of regional passenger services.
This part of the report examines whether the governance arrangements support the effective delivery of V/Line passenger services.
The regional rail network is a significant state asset. To be managed effectively, the network needs a sound asset management framework and strategy, based on a robust understanding of the condition of the existing assets and their capacity, capability and usage. The strategy should take into account available resources, funding constraints and competing service and asset priorities.
Under a services agreement with PTV, V/Line is required to manage and maintain regional rail infrastructure, including the rolling stock used for passenger services.
An efficient railway system maximises revenues and minimises costs, while providing the desired level of service.
V/Line's mission is to deliver customer-focused, safe and efficient regional passenger transport and rail freight services.
V/Line must meet key service criteria for the operational performance of its rail passenger services, specified in a services agreement with PTV as follows:
V/Line offers an important service to regional communities—it provides access to services, education and employment across the state. V/Line operates and maintains a fleet of 372 passenger trains and a network of 3 520 kilometres of rail track for passenger services (1 600 kilometres) and freight services (1 920 kilometres).
In 2015–16, V/Line carried 17.7 million passengers—16.3 million on trains and 1.4 million on V/Line-branded coaches—and operated:
V/Line offers an important service to regional communities—it provides Victorians with access to services, education and employment across the state. Closer to Melbourne, V/Line also services many rapidly growing outer suburbs, and demand for these services is increasing.
V/Line operates and maintains a fleet of 372 passenger trains and carriages, and 3 520 kilometres of rail track used by passenger and freight services. More than 1 250 V/Line-branded coach services also operate every week, connecting the rail network with regional communities not serviced by trains.
In accordance with section 16(3) of the Audit Act 1994, a copy of this report, or relevant extracts from the report, was provided to the Department of Health & Human Services and named public hospitals with a request for submissions or comments.
The submissions and comments provided are not subject to audit nor the evidentiary standards required to reach an audit conclusion. Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.
Responses were received as follows: