Appendix E. Assessing the impact of actions to address incidents’ root causes
Figure E1 shows a selection of measures out of a sample of 16 serious incident action plans we reviewed across the four audited health services compared to better practice examples. The selection captures a spread of incident and measure types from the sampled action plans. There were two incidents where health services used relevant measures to assess the impact of implemented actions. We denote these measures with a ‘^’.
Click the link below to open a PDF copy of Figure E1: Reported and proposed outcome measures for selected serious incidents.