3. Producing and using information to identify and reduce risks
Conclusion
VAHI is yet to fully meet its intended functions, set by the Minister for Health, to provide accessible and meaningful information to inform improvements and increase accountability across the health system. VAHI has made some improvements, such as reducing reporting overlap, using more statistical techniques to show outliers and continuing to build its workforce capability.
2. Overseeing and managing risks across the health system
Conclusion
DH has improved its clinical governance leadership and risk assessment processes for health services. However, it has not yet addressed key Targeting Zero recommendations to sufficiently oversee the system, such as:
1. Audit context
Clinical governance is central to delivering quality and safe healthcare. The 2016 Targeting Zero review found that DHHS could not assure Victorians that the health system was safe and providing high-quality care. It recommended 179 actions to improve clinical governance across the state.
Clinical Governance: Department of Health
Appendix C. About this assurance review
Matters referred to the Auditor-General
During September and October 2020 the Auditor-General received separate referrals relating to procurement activities at DHHS, Parks Victoria and DJPR.
One referral alleged that DHHS, in engaging community service providers to deliver the Victorian Family Preservation and Reunification Response:
- may not have managed a perceived conflict of interest
- appointed providers that did not meet the tender criteria.
A second referral alleged that Parks Victoria:
Appendix B. Acronyms, abbreviations and glossary
Acronyms | |
---|---|
AMD Service | Accredited Medical Deputising Service |
DH | Department of Health |
DHHS | Department of Health and Human Services |
DJPR | Department of Jobs, Precincts and Resources |
DOPI | De |
Appendix G. DHHS's summary of bids in tender for the response
FIGURE G1: Bids for DHHS's tender for the response