Click the link below to download a PDF copy of Appendix A. Submissions and comments.

Conclusion

For CSV's first six years of operation, Courts Council did not adequately direct CSV's governance and risk management. 

In 2020, Courts Council made changes to improve its governance and risk management by clearly documenting roles and responsibilities and approving its first organisational risk profile. While these changes are positive, it is too early for us to judge their impact.

Conclusion

Courts Council did not set an adequate strategic plan for CSV until 2020. Consequently, for its first six years, CSV did not have an expressly agreed direction on how to perform its role to fulfil its purpose. Without a clear strategy to guide its services for jurisdictions, CSV missed opportunities to improve the efficiency and effectiveness of the service delivery model it inherited. 

The court system is a key aspect of our democracy. It upholds justice, order and human rights. 

Courts and tribunals need fit-for-purpose facilities and efficient and effective administrative services to meet community needs and the court system's demands. This includes buildings, information technology (IT) infrastructure, and support services, such as finance and HR. CSV provides these administrative services and facilities to Victorian courts and the Victorian Civil and Administrative Tribunal (VCAT). 

The files below contain all the responses for our survey of entities in relation to their major projects. For the purposes of space, we have abbreviated the questions asked in the survey. 

The table also uses abbreviations for the questions we have asked, which Figure G1 lists.

FIGURE G1: Acronyms and abbreviations

This appendix provides more information about water entities' major project disclosures in the BP4. Click the link below to download a PDF copy.

This appendix lists the major capital investments from the 2019–20 BP4 and 2020–21 Budget Paper No.3: Service Delivery that we did not include in this review. Click the link below to download a PDF copy.

Appendix D summarises the projects we included in this review and shows the relevant entities’ self-assessments ratings. Click the link below to download a PDF copy.