1. Our key findings

What we examined

Our review followed 3 lines of inquiry: 

  1. Do changes to performance information help users assess departments' service delivery performance?
  2. Does DTF’s performance statement help users understand its service delivery responsibilities and performance?
  3. Are the processes for developing and reviewing information in the department performance statements clear?

To answer these questions, we examined all departments’ 2024–25 performance statements, with DTF as our agency in focus.