Download a PDF copy of Appendix C: Audit scope and method.

Download a PDF copy of Appendix B: Abbreviations, acronyms and glossary.

Download a PDF copy of Appendix A: Submissions and comments.

DFFH, DTP and the Commission have practices in place to establish expected standards of performance and behaviour, foster continuous improvement and learning, and focus on employee engagement. Senior leaders also monitor performance. This supports the agencies in building capable and high-performing workforces.

The Commission's guidance for departments captures key themes of workforce better practice. But the Commission does not systematically develop and review this guidance. All 3 agencies' internal materials reflect better practice key themes and include a focus on capability and high performance.

This section summarises our key findings. The numbered sections detail our complete findings, including supporting evidence.

When reaching our conclusions, we consulted with the audited agencies and considered their views. The agencies’ full responses are in Appendix A.

We made one recommendation to address one issue. The relevant agency has accepted the recommendation.