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Appendix A: Submissions and comments

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5. 2027–29 parliamentary reports

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Overview

Our planned 2027–28 and 2028–29 reports

This section describes the key focus areas that we plan to develop further into performance engagements for 2027–28 and 2028–29.

4. 2026–27 parliamentary reports

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Overview

Our planned 2026–27 reports

In 2026–27, we plan to table in Parliament:

3. Our performance engagement work program

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Performance engagements

What we do

Our performance engagements assess if government agencies are delivering their programs and services effectively, economically and efficiently, and complying with relevant laws. 

Under the Audit Act 1994 we can do 2 types of performance engagements:

2. Our financial audit work program

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Financial auditing

What we do

Our financial audit services help maintain accountability, transparency and effective financial administration within the Victorian public sector. Our audit opinions provide Parliament and the community with confidence that financial reports and performance statements are reliable for informed decision-making. 

Appendix D: Recommendations and actions' status

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Appendix C: Review scope and method

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Appendix B: Abbreviations, acronyms and glossary

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Appendix A: Submissions and comments

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3. Costs and benefits of Service Victoria

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Although users’ satisfaction with the Service Victoria platform has remained consistently high, DGS does not know if transaction costs have come down since our first audit. This is because DPC did not implement the performance measures we recommended and it agreed to. DGS did not adopt the recommended performance measures when it became responsible for Service Victoria.

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Victorian Auditor-General's Office
  • About us
    • Our role
    • Our people
    • Our history
    • Our events
    • How we are accountable
    • Corporate publications
  • Reports and resources
    • Reports
    • Dashboards
    • Financial reporting alerts
    • Public sector perspectives
  • Audits in Victoria
    • Planned audits
    • Audits in progress
    • Legislation and standards
    • Suggest an audit
  • Careers
    • Graduate recruitment
    • Internships at VAGO
    • Employee benefits
    • Meet the team
  • Contact us
    • Complaints
    • Subscribe
    • Contact us

The Victorian Auditor-General’s Office acknowledges Australian Aboriginal peoples as the traditional custodians of the land throughout Victoria. We pay our respect to all Aboriginal communities, their continuing culture and to Elders past, present and emerging.

Visit the Victorian Government website

The Victorian Auditor-General’s Office acknowledges Australian Aboriginal peoples as the traditional custodians of the land throughout Victoria. We pay our respect to all Aboriginal communities, their continuing culture and to Elders past, present and emerging.

Telephone enquiries
Phone: (03) 8601 7000
International: (+61 3) 8601 7000

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Street and postal address
Level 31, 35 Collins Street
Melbourne Victoria 3000
Australia

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