3. Monitoring, reporting and evaluating traffic initiatives
The impact of the initiatives on road congestion is uncertain. However, the department is significantly improving its data capability, which will allow it to better inform interventions and assess performance.
2. Planning and delivering congestion solutions
When congestion initiatives are poorly planned it is more difficult to deliver and assess their benefits.
The department did not design strategic objectives for the signals program. This had consequences for setting priorities and measuring outcomes.
Similarly, the lack of a benefits management plan for the Hoddle project compromised the authority's ability to assess project benefits.
1. Context
Road congestion is a complex and persistent challenge with both social and technical solutions. Interrupted traffic flow affects the economy, businesses, and people’s daily lives.
What we found
This section summarises our key findings. The chapters detail our complete findings, including supporting evidence.
When reaching our conclusions, we consulted with the audited agencies and considered their views. The agencies’ full responses are in Appendix A.
Why we did this audit
An effective arterial road network:
Our recommendations
We made 7 recommendations to address 2 issues. The relevant agencies have accepted our recommendations in full or in principle.