Auditor-General’s Report on the Annual Financial Report of the State of Victoria: 2017–18 - Water Entities

Our dashboard is an interactive visualisation tool summarising the financial statement data for all Victorian water entities in financial year 2017-2018.

Water entities provide a range of water distribution and sewage disposal services, including supplying water and sewerage services, managing bulk water storage and looking after specific recreational areas, such as caravan parks.

Appendix A. Submissions and comments

We have consulted with the Foundation and the Departments of Families, Fairness and Housing, Health and Justice and Community Safety, and we considered their views when reaching our audit conclusions. As required by the Audit Act 1994, we gave a draft copy of this report, or relevant extracts, to these agencies and asked for their submissions and comments. 

Responsibility for the accuracy, fairness and balance of those comments rests solely with the agency head.

4. Treating gambling harm

Conclusion

While Gambler's Help providers know that they have helped some individuals, the Foundation does not know whether its treatment services are effective overall. This is because it does not have an outcome-based framework to monitor service performance. 

Although the Foundation collects extensive service data, it has not used this strategically to determine whether services are meeting client needs or improving access.